Terms

Terms & Conditions

Goodshot Films Inc. (“Goodshot.ca”, “Company”, “we”, “our”) strives to provide high-quality photography, videography, and livestream services for weddings and events. The following Terms & Conditions outline the scope, limitations, and responsibilities associated with our services.

By paying a retainer, signing an agreement, approving a quotation, or otherwise booking services with Goodshot Films Inc., the Client acknowledges and agrees to these Terms & Conditions.

1. Definitions

This Agreement is between Goodshot Films Inc. (“Company”) and the person(s) and/or organization booking the services (“Client”).

“Content” refers to all photographs, video footage, livestream recordings, audio recordings, edited media, and related materials created by the Company in any format.

The Company operates as an independent contractor.

2. Booking & Non-Refundable Retainer

A non-refundable retainer is required to reserve the event date and secure services.

Once a booking is confirmed, the Company reserves the agreed date(s) exclusively for the Client and may decline other inquiries or bookings for the same date(s). For this reason, all retainers and payments made toward the booking are non-refundable.

The remaining balance is due before the start of the event unless otherwise agreed in writing.

Failure to complete payment may result in suspension, delay, withholding of deliverables, or cancellation of services without refund.

3. Cancellations & Postponements

If the Client cancels the booking for any reason, all payments made up to that point shall remain non-refundable.

If the event is postponed and the Company is available for the new date, payments may be transferred to the rescheduled event at the Company’s discretion.

If the Company is unavailable for the rescheduled date, the booking shall be treated as a cancellation.

Date changes requested within 30 days of the event may be treated as cancellations at the Company’s discretion.

If cancellation occurs after crew members have departed for the event, up to 50% of the total agreed amount may become immediately payable to cover labor, scheduling, and operational costs.

4. Livestream Limitations

The Client acknowledges that livestream services depend on several factors outside the Company’s control, including but not limited to:

  • venue internet availability,

  • cellular network coverage,

  • network congestion,

  • platform outages,

  • power interruptions,

  • venue restrictions,

  • weather conditions,

  • and third-party services.

While the Company will make reasonable efforts to provide a stable livestream experience, uninterrupted streaming quality or continuous connectivity cannot be guaranteed.

Temporary interruptions, buffering, audio issues, reduced quality, or brief outages shall not constitute failure to perform services.

5. Recording Backup & Technical Failures

If a livestream cannot be broadcast successfully due to technical limitations or circumstances beyond the Company’s reasonable control, the Company will make reasonable efforts to provide a recorded version of the event within a reasonable timeframe, where feasible.

Delivery of a recorded version shall constitute fulfillment of livestream services in such circumstances.

In the rare event that the Company is unable to perform services due to illness, emergency, accident, equipment failure, or other unforeseen circumstances, the Company may attempt to secure a qualified replacement.

If a replacement cannot be secured, liability shall be limited to a refund of payments received, excluding any third-party or non-recoverable expenses already incurred.

6. Photography & Videography Coverage

The Company will make reasonable efforts to capture important moments during the event; however, due to the live and unpredictable nature of weddings and events, specific shots, people, reactions, or moments cannot be guaranteed.

Coverage may be affected by:

  • venue restrictions,

  • lighting conditions,

  • weather,

  • guest interference,

  • schedule delays,

  • late starts,

  • religious restrictions,

  • venue staff,

  • or actions of other vendors.

The Company is not responsible for missed coverage resulting from such circumstances.

7. Audio Limitations

Where direct audio feeds are provided by DJs, venues, temples, churches, gurdwaras, musicians, or sound technicians, the Company is not responsible for distorted, unavailable, clipped, noisy, or interrupted audio caused by third-party equipment or operator error.

8. Client Responsibilities

The Client is responsible for:

  • obtaining any permissions required by venues,

  • ensuring filming/livestreaming is permitted,

  • providing accurate event information and schedules,

  • and designating a contact person for coordination on the event day.

The Company shall not be responsible for limitations caused by venue staff, coordinators, DJs, officiants, photographers, videographers, decorators, planners, or other vendors.

The Client is responsible for any damage caused to Company equipment by guests, vendors, or attendees during the event.

9. Copyright & Usage Rights

All content created by Goodshot Films Inc. remains the sole intellectual property and copyright of the Company unless otherwise agreed in writing.

Clients receive a non-exclusive, non-transferable license for personal use of delivered content once full payment has been received.

Commercial use, resale, alteration, redistribution, or use in advertising or branding is prohibited unless approved in writing.

10. Promotional Use

The Client grants Goodshot Films Inc. permission to use selected content created during the assignment for promotional purposes, including but not limited to:

  • website portfolios,

  • social media,

  • online advertising,

  • print materials,

  • and business marketing.

If the Client wishes to request privacy or non-publication of event media, such requests must be submitted in writing before the event date.

11. Client-Provided Materials

The Client represents that they hold all necessary rights or permissions for any music, images, logos, or other materials provided to the Company.

The Client agrees to indemnify and hold harmless Goodshot Films Inc. from any claims arising from unauthorized use of such materials.

12. File Delivery & Archiving

Final files will be delivered in an industry-standard format appropriate for the intended platform or service.

The Company is not responsible for long-term archiving of delivered files. Clients are strongly encouraged to download and back up all deliverables promptly.

The Company does not guarantee permanent availability of delivered content or online hosted links.

13. Overtime & Additional Services

Coverage extending beyond the agreed booking time may be subject to overtime charges at the rates stated in the signed agreement or invoice.

Additional services requested during or after the event may result in additional charges.

14. Limitation of Liability

The Company’s liability for any claim, loss, or damages arising out of this Agreement shall be limited to the total amount paid by the Client under the applicable booking.

Under no circumstances shall the Company be liable for indirect, incidental, consequential, emotional, or financial damages.

15. Governing Law

This Agreement shall be governed by the laws of the Province of Ontario and the laws of Canada applicable therein.

Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts located in Brampton, Ontario, Canada.

16. Acceptance of Terms

These Terms & Conditions, together with any signed agreement, quotation, invoice, or booking confirmation, constitute the full agreement between the Client and Goodshot Films Inc.

By submitting payment, signing an agreement, or using services provided by the Company, the Client confirms acceptance of these Terms & Conditions.